Des idees pour centres d'appels- S. Elfassi

Je veux partager mes idées (pas toujours orthodoxes) d'amélioration dans les centres d'appels. Je vais parler de management, formation, qualité, amélioration continue, et peut-être même de réingénierie des processus.
Feb 11 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 11 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 11 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 11 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 11 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 11 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 11 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 10 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 10 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

Feb 10 '12
just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!

just printed mine out right now! going to california for spring break now woohoo!! heres link!!!!!!